HR onboarding process: The document collection angle
Date Published
How did you feel about the document submission process when you first joined your company? Did you feel that it shouldn’t be such a tedious task? If so, you are not alone. It’s not the easiest and it plays a significant role in deciding one’s experience as a new hire. Let’s talk about how HRs can ease document submission in an HR onboarding process.
Pitfalls in the current document collection process
Here are the prime issues that candidates complain about during document submission:
- They feel that physical document submission is annoying
- Even when the company is collecting documents online, candidates find the document submission portal tough to use
- Lack of clarity on what documents to submit results in confusion among candidates and a lot of to and fro with the HR
Clearly, there’s a need for a better approach. Let’s look at what employers can do to ensure a frictionless document collection journey.
3 steps to hassle-free document submission during the HR onboarding process
1. Digitise the document collection process
Physical document submission is tedious and requires manual effort. Digitizing the process will enable the new hires to remotely submit their documents with ease.
IDfy’s document collection platform allows employers to collect document images from their candidates for verification. Further, it captures the data from these document images which automates data entry for employers. It also ensures that candidates submit ‘correct’ documents. For eg., a candidate cannot submit a PAN card if the ask is for an Aadhaar card.
2. Simplify BGV form fill
An issue with online BGV form filling is that the internet connection might break anytime. This results in the candidate having to refill the long form over and over again. This may annoy the candidate and may make a reason for a bad onboarding experience.
IDfy’s portal divides the BGV form into smaller sections. It also saves information every time a candidate moves from one section to another. This doesn’t let poor connection interrupt the BGV form-fill.
3. Focus on candidate experience
84% of consumers (including employees) say that a good onboarding experience is as important as a company’s products and services. Businesses must ensure a modern approach to meet candidate expectations.
IDfy’s carefully curated document submission & BGV form fill journey treats candidates the best. It banks on frictionless login and a user-friendly UI to deliver a great candidate experience.
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